What you can and can't do on TDesk.

Last updated: 26 May 2026

1. What you can do

You can use TDesk to host:

• Personal websites, blogs, portfolios
• Business websites & web applications
• Email for yourself or your organisation
• Client sites if you're an agency or designer
• End-customer hosting if you resell to your own customers
• Anything else broadly legal under UK law and not on the list below

2. What you can't do

Illegal content

• Child sexual abuse material (we report immediately to NCMEC and law enforcement)
• Content that incites violence, terrorism, or self-harm
• Content that infringes others' intellectual property (we follow UK DMCA-equivalent process)
• Content prohibited under UK criminal law

Spam & mail abuse

• Sending unsolicited bulk email
• Hosting infrastructure used by spammers (snowshoe networks, spamtraps)
• Phishing or impersonating other organisations
• Bulk mail without proper opt-in and unsubscribe (we follow PECR & CAN-SPAM-like standards)

Security & abuse

• Running malware C&C servers, exploit hosts, or botnets
• Brute-force attacks against any service, ours or third-party
• Cryptocurrency mining on shared infrastructure (need this? upgrade to BYO)
• Hosting infrastructure for sustained DDoS attacks

Resource abuse

• Using more than your tier's allocation persistently (we'll warn first)
• Running heavy CPU jobs 24/7 on shared deployments (e.g. video transcoding, ML training)
• Storing data not related to your hosting (e.g. using us as a generic file backup service)

3. Grey areas

Some things aren't black-and-white. Here's our view:

Adult content (legal, consensual)

Allowed, provided it's clearly age-gated and complies with UK law. Tell us in advance if you're going to host significant volumes.

Gambling-related sites

Allowed if properly licensed for the relevant jurisdictions. Show us your UK Gambling Commission licence or equivalent.

Cryptocurrency projects

Hosting a crypto-related website or wallet UI is fine. Running miners or sustained heavy compute is not.

Free email forwarding services

Allowed in moderation. Become a known source of abuse and we'll have to act.

4. How we enforce

For most issues we'll reach out first with a heads-up. You'll usually have 48 hours to fix or appeal.

For emergencies (active spam outbreak, malware, child safety, court order) we'll suspend the affected service immediately and notify you afterwards.

Repeated or wilful violations can lead to termination of the agreement.

5. Reporting abuse

If you spot something on TDesk infrastructure that violates this policy:

abuse@tdesk.uk — we triage every report and respond within one working day.

For child safety concerns, also report directly to the Internet Watch Foundation — they have priority routing into our systems.

6. Changes

This policy may evolve as the internet does. We'll email customers about material changes. The "Last updated" date at the top always reflects the current version.